Privacy Policy

Effective Date: July 8, 2026

Website: https://edollarmall.com/

E-Dollar Mall (“we,” “us,” “our,” or “the Company”), operated from Banglow No. 6 A, Sector 2, Khayaban-e-Sir Syed, Rawalpindi, Pakistan, respects your privacy and is committed to protecting the personal information you share with us when you visit or shop at edollarmall.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a) Information you provide directly

  • Name, phone number, email address, and shipping/billing address when you place an order, create an account, or contact us
  • Payment details necessary to process your order (processed securely through our payment partners; we do not store full card numbers)
  • Information you submit through contact forms, the newsletter subscription, or customer support communication
  • Wishlist and account preferences

b) Information collected automatically

  • IP address, browser type, device information, and operating system
  • Pages visited, time spent on the Site, referring/exit pages, and click activity
  • Cookies and similar tracking technologies (see Section 4)

c) Information from third parties

  • Information from payment gateways or delivery/courier partners relevant to completing and fulfilling your order

2. How We Use Your Information

We use the information we collect to:

  • Process, confirm, and deliver your orders
  • Communicate with you about orders, offers, and customer support
  • Send newsletters or promotional updates (only if you subscribe, with the ability to unsubscribe at any time)
  • Improve our website, products, and customer experience
  • Detect and prevent fraud, abuse, or security issues
  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share information with:

  • Delivery/courier companies to fulfill and ship your orders
  • Payment processors to complete transactions securely
  • Service providers who help us operate the Site (e.g., hosting, IT support, analytics)
  • Law enforcement or regulators, where required by applicable law

All third parties are expected to handle your data responsibly and only for the purpose it was shared.

4. Cookies

Our Site uses cookies and similar technologies to:

  • Keep items in your shopping cart
  • Remember your preferences and login sessions
  • Understand site traffic and improve performance

You can disable cookies through your browser settings; however, some features of the Site (such as checkout) may not function properly without them.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, including order history, legal, accounting, or reporting requirements.

7. Your Rights and Choices

You may:

  • Request access to, correction of, or deletion of your personal information
  • Unsubscribe from marketing emails at any time using the link provided in those emails
  • Contact us to ask questions about how your data is handled

To exercise these rights, contact us using the details in Section 10.

8. Children’s Privacy

Our Site is not directed at children under 18. We do not knowingly collect personal information from minors without parental consent. If you believe a child has provided us personal information, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

E-Dollar Mall Banglow No 6 A, Sector 2, Khayaban-e-Sir Syed, Rawalpindi, Pakistan Phone: +92-339-5563329 / +92-51-4831367. Email: dollarmall007@gmail.com